Archive for January 11th, 2021

STAY UP-TO-DATE: 3 CRM trends to follow in 2021

Monday, January 11th, 2021

So what does 2021 have in store from us from a CRM point of view?  What we can be sure of is that technology is constantly evolving and that means so do our businesses. Look at how CRM has changed over the past 5 years, it’s quicker, smarter, easier and more automated than ever before. We spoke about CRM trends for 2020 in this blog and they turned out to be fundamental so what do we think will play a huge part in 2021.