Industries
The complex world of live events, music and entertainment and media production requires intelligent solutions to store, segment and nurture customer databases and streamline and simplify the management of multiple projects. Salesforce products and solutions empower you to do all of the above, and more – delivering exceptional service to customers, partners and sponsors, every time.
Our experience in the fast-paced world of media & entertainment means we understand that solutions need to be reliable, scalable and adaptable, delivering exceptionable standards of communication and customer relationship management.
Salesforce is a platform that streamlines project & event operations, all while managing complex customer data.
So whether you are launching your first broadcast and looking to acquire a captive audience with a suite of products in Salesforce Marketing Cloud, or you want to organise project operations with bespoke dashboards, our team of experts can help.
The Result
The LIVENow team required support from Cloud Orca to help them manage their project pipeline more efficiently and have full visability of every communication or sales touchpoint with their customers. In addition to this, LIVENow wanted to streamline reporting of their global operation to ensure consistency throughout the business.
Cloud Orca successfully implemented Salesforce Sales Cloud for LIVENow. This meant the team now had real time visability of communications with customers and brand partners. In addition to this, the specialist team at Cloud Orca were able to build a custom object for Projects - bespoke for LIVENow.
This Sales Cloud Project also introduced new accurate reporting for the customer. LIVENow are now able to report on all data with reports and dashboards at their fingertips.
A brilliant experience with Cloud Orca, specifically with Tony Di Carlo who was really clear and informative throughout the process. No task was too big or too small and we appreciated the paitence and understanding Tony and the team had with us. It was very much appreciated and we would highly recommend Cloud Orca.
Georgia Keegan, Brand Partnerships Manager
Are you a Media & Entertainment business looking for a new Salesforce solution?
As your Salesforce implementation partner, we will ensure you get the very best out of your solution to optimise team productivity.
Contact us today to find out how we can transform your business.
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