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What we do

Analytics

AI for everyone. A pre-built app and artificial intelligence powerhouse that allows easy exploration of the vast data and insights held in every department of your business, empowering informed decision making, responsiveness and agility.

What is Salesforce Analytics?

Centralise and explore company data and make it easier to see the trends.

Tableau is a cloud-based app from Salesforce that connects with your CRM and business processes. Through collecting and collating data from various business departments, it generates valuable reports and dashboards and creates easily-digested data visualisations -without the need for writing algorithms or complex code.

Analytics should be used to inform every part of your businesses operations, removing guesswork. Your sales team will benefit from lead and opportunity scoring based on behavioural data, customer service can enhance their round-the-clock interactions through bots, routing cases through automated case classification, while marketing can leverage the data to refine activity for higher engagement and engagement scoring. Of course, it doesn’t end here, Tableau is highly effective when used in manufacturing, e-commerce and data science environments.

%
Reduction in analysis time
x
More effective using AI insights

Customer Success Story

Team 17

The Result
Cloud Orca implemented Salesforce Sales Cloud, Inbox, Quip and Einstein Analytics for Team17 to optimise their current processes and gain a better understanding of their B2B customers by using data capture features for superior segmentation.
Now, all time-wasting activities such as bouncing between different media were obsolete, as Salesforce as a platform brought a new and enhanced way of managing important company information.

Working with Cloud Orca has been a great experience. Their product knowledge is excellent, and their ability to ask the right questions in order to tailor Salesforce to our needs was excellent.

Harley Homewood, Team17

Platform
Ensuring Future Scalability
%
Increase in time saved
x
Increase in productivity from better user experience

The benefits of using Analytics

Centralise company data

Leverage the power of AI and analyse large data sets

Connect your workforce through access to the same data

Track relevant KPI’s using Sales Analytics


Centralise company data 

By centralising, cleansing and processing company data you can optimise multiple data assets to become truly data-driven, improve consistency and enhance every customer experience and interaction.

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Leverage the power of AI and analyse large data sets

Clean, store, explore and enrich large data sets using powerful AI software that uncovers relationships between data and predicts future outcomes.

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Connect your workforce through access to the same data

Empower the decisions, activities and collaboration across every department by giving individuals access to data reports and visualisations that add value.

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Track relevant KPI’s using Sales Analytics 

Gain true visibility over departmental and team performance, understand the sales pipeline and know when to take action using real-time and legacy data.

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Why invest in Analytics?

Gaining true visibility means that businesses that respond to trends and behaviours both inside and outside of their organisation. By using a tool like Tableau, businesses gain a deeper insight into employees and customers, identifying opportunities and enabling better decision-making that supports growth and allows you to remain competitive.

Interested in Salesforce
Analytics?

As your Tableau implementation partner, we will ensure you get the very best out of your analytics tool to increase your business insights and achieve a high ROI.

Contact us today to find out how we can transform your business.