Salesforce CRM Analytics is a transformative centralised platform that takes customer data out of silos and aids you into turning it into robust business intelligence – no matter your industry.
Segmentation, event monitoring and profitability analysis to fuel powerful and informed demographic -based campaigns that drive ROI and profit and predictive modelling to help visualise performance, reduce risk and power decision-making using compounded historical data
Salesforce CRM analytics is a transformative centralised platform that takes customer data out of silos and aids you into turning it into robust business intelligence – no matter your industry.
Through collecting and collating data from various business departments, it generates valuable reports and dashboards and creates easily-digested data visualisations -without the need for writing algorithms or complex code.
CRM Analytics features including customer segmentation, event monitoring and profitability analysis to fuel powerful and informed demographic -based campaigns that drive ROI and profit and predictive modelling to help visualise performance, reduce risk and power decision-making using compounded historical data - removing guesswork.
Your sales and marketing teams will benefit from lead and opportunity scoring based on behavioural data, customer service can enhance their round-the-clock interactions through bots, routing cases through automated case classification, while marketing can leverage the data to refine activity for higher engagement and engagement scoring.
Level-up your decision making today with CRM Analytics.