The people associated with your business are intrinsically linked to it’s continued success. Customised for your brand, Experience Cloud is a place for customers to come together with channel partners and employees creating a unique opportunity for you to consistently share knowledge, best practice and collaborate on projects, in real-time in forums, portals and chats. Allowing them to benefit from a network of Salesforce experts and peers.
Built as a social platform, businesses can foster a culture of innovation, support and problem-solving. Its features include chat options and screen sharing capabilities, meaning users can easily share data and images through an ongoing conversation in an informal setting. Through automation and machine learning, the platform can also suggest links to relevant groups, experts and content without your manual intervention. With a scalable structure, as your business and network grow, so can your Experience Cloud.