What is Salesforce Sales Cloud?
Sales Cloud is a well-rounded platform (software) from Salesforce. It is designed to support your sales reps in their daily operations.
It falls under the domain of CRM (customer relationship management) platforms due to its nature to manage customers and contacts from one intelligent system.
With Sales Cloud on your side, you can sell smarter and faster.
The platform centralises all customer information, tracks the engagement and logs all interactions. Powered by the Sales Cloud automation engine, your sales team’s productivity will increase tenfold. Whether they’re on location, at the office, or in cyberspace, you can access Sales Cloud. It has a mobile app for Android and iOS devices featuring real-time data.
Sales Cloud gives real-time visibility into any sales activities enabling managers to forecast with more confidence.
Best of all, the Sales Cloud is simple and easy to use and can be customised to fit your needs.
Why invest in Sales Cloud?
Salesforce CRM is built to grow your accounts, close more deals and find customers quickly. This powerful automation engine will help your sales team save time, get a real insight into customer’s behaviour and build pipelines in a superior way. Whether you sell services or products, Sales Cloud will help you understand the health of your entire business.
With its metrics tracking and performance insight, you will be empowered to get a full view of the sales operations at a glance. Become mobile with Sales Cloud mobile app, on the field or at the office. You can log calls, reply to hot leads, or work on opportunities in real-time.
Use Sales Cloud’s Visual Workflow feature to drag-and-drop business processes. Manage deals, discounts and expenses fast and effectively.
Benefits of Sales Cloud
Close more deals
By tracking your prospects interactions, Sales Cloud helps you gain a better understanding of their wants and needs. This enables you to approach your leads confidently. With the opportunities manager feature, you can learn about the prospect and build a personalised offer in seconds. Less effort – more deals.
Get more leads
Sales Cloud offers various features that will support leads through their journey. For example, you can automatically capture leads when they land on your website and fill out your web forms. You can then send those leads to your sales for immediate follow-up.
Sales Cloud will enable you to do more, faster. You can log calls, respond to hot leads, work on your opportunities, and check dashboards no matter where you are. Also, by automating complex processes – you save time and therefore increase productivity.
Make the right decisions
Sales Cloud dashboards will give sales teams a real-time insight into the state of the deals. Detailed reports help you track the effectiveness of your efforts, determine priorities and make the right decisions based on the most up-to-date information.
Be location free with the mobile app
Manage your deals and opportunities from anywhere at any time.
Stay close to your customers
Get a full view of the customer, such as activity history, communications, discussions, and social mentions using Contact Management.
Track the progress
Tracking deals and looking for competitive information is easier with the Sales Collaboration feature. Additionally, the Sales Performance Management will enable you to set metrics-based goals and amplify winning performances of your sales team.